WHEN WILL I RECEIVE MY ORDER ?

Most orders are shipped within 24 to 48 hours of receipt. Actual shipping time depends on the shipping method selected. UPS Ground service normally takes 1 to 6 business days depending on the ship to location. Therefore, it can take 2 to 8 business days for you to receive your order (this is a combination of up to six (6) days transit time and 1 to 2 days in our distribution facility).

Need it faster? You can choose UPS 2nd Day Air or UPS Next Day Air as your service. This will reduce your order's transit time to 2 days for 2nd Day Air or 1 day for Next Day Air.

HOW CAN I RETURN OR EXCHANGE AN ITEM ?

If you are not completely satisfied with your purchase and it has been less than 30 days since you received your order, please fax our Customer Service Department for a return authorization number at 1-305-652-3127. Then return the product to us using a traceable and insurable carrier (such as UPS). Items must be returned in original condition and in their original packaging. We will replace, exchange or refund your purchase price at your request.